MABLUART · HELP CENTER

FAQs

Everything you need to know about the artwork, your order and what happens after you fall in love with a piece.

EXPLORE

01

The Artwork

Are all Mabluart pieces original?

Original works are one-of-a-kind pieces created by Marian. Prints and sketches are clearly identified in each product description, so you will always know exactly what you are purchasing.

What materials and techniques does Marian use?

Marian works with traditional art materials as well as coffee, whiskey, mezcal and tequila. The materials and technique used for each artwork are listed on its product page.

Will my artwork arrive framed?

Framing varies by piece. Please review the individual product description to confirm whether a frame is included. Product photographs are for presentation and may show styling that is not included.

02

Orders & Commissions

Do you accept custom commissions?

Commissions are not currently open. Follow Mabluart on Instagram for future availability, or join the commission waitlist to be among the first to hear when new spaces become available.

Can I change or cancel my order?

Please contact us as soon as possible. We may be able to update or cancel an order before it has been prepared for shipment. Once an order has shipped, changes are no longer possible.

03

Shipping & Delivery

Where do you ship?

Available destinations and shipping rates are calculated at checkout. If your country does not appear or you need an expedited delivery, contact us before placing your order so we can review the options.

How long will my order take to ship?

Processing and delivery times vary by artwork, destination and carrier. You will receive tracking information by email as soon as your order is on its way.

Will I have to pay duties or import taxes?

International orders may be subject to customs duties, taxes or handling fees charged by the destination country. Unless stated otherwise at checkout, these fees are the responsibility of the recipient.

How is artwork packaged?

Every order is carefully protected using packaging selected for its size, surface and destination. Original artwork receives additional protection to help it travel safely.

04

Returns & Care

What should I do if my order arrives damaged?

Contact us immediately and keep all original packaging. Please include your order number and clear photographs of the artwork, the packaging and the shipping label so we can help resolve the issue.

How should I care for my artwork?

Handle the piece with clean, dry hands and avoid touching the painted surface. Keep it away from direct sunlight, high humidity, smoke and sudden temperature changes. For framing or cleaning, consult a professional familiar with fine art.